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lost admin password


Guest rickyray

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Guest rickyray

I installed cube cart about a week ago on my site using cpanel. My webhost uses cpanel but it had an older version for the install, so i manually updated it and had no problems. I did, stop working on my site and started working on two other projects. The other two projects are finished up now and I wanted to continue working on my site, however when i visit http://mysite.com/admin it asks for the username and password.

Both of which i have forgotton, is there any way to get them back?

I even bought and paid for the cubecart

But i cannot access my site for future development because I cannot login to the admin.

Even if i could just get my login name, then i could at least start trying some of my passwords that I use for things like this, but I have forgotton both.

please help me.

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Guest rickyray

Just as an update to my situation,

I've tried clicking the rest password button and entering all of the emails that I use inclucing the one i used to register cube cart with. However, all of them have reported 'Password reset failed.'

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If you have managed to forget your admin password and for some reason you cannot get the "Reset Password" function to work please follow this process:

1. Access your database using a tool such as phpMyAdmin and browser the table CubeCart_admin_users. It should contain the list of administrator accounts to access the admin interface of your store.

2. We need to now create a file to show us what the md5 hash of the password you require should be.

Using notepad make a file with content:

<?php

echo md5("password");

?>

3. Replace password with your desired password.

4. Save this file as md5.php and upload it to your webserver.

5. Execute this in your browser and copy the output.

6. Edit the admin user with phpMyAdmin and paste this output into their password field.

If done successfully then you should now be able to access the admin interface of your store.

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Guest rickyray

Ok, I actually talked with another guy that i met on IRC chat about this. he asked me if i was using my store or have done any work on it. I told him no. Then he told me to login to my cpanel and remove cubecart so I did. However, I reinstalled the cubecart and then I had to upgrade it to .11 version, then to point .12. But when I entered in the unlock key, it says it's no longer works.

What do i do to get a new key?

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Guest vrakas

As a register client you can submit a ticket and they will fix your problem :unsure:

Also on the top you can see a link Customer CP, you can check your license etc in there.

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