Installation woe's (confusion)

[Guest jhillhouse]

Hey;

I have been struggling with the installation on this for several weeks. It seems that I am not the only one haveing this problem, but all of the suggestions given for others either don't work for me or mostly don't make sense. I am new to PHP and SQL. I have done a bit of HTML programming for some sites, but I am not by any means a programmer.

I am trying to install this on my site www.northwashoutfitters.com hosted by GoDaddy.com with a windows server. I opted to go windows when signing up since I know very little about Unix. I understand that Unix might work better, do I need to switch? What I am getting now is just a blank page when I try to access the store site www.northwashoutfitters.com/openstore I initially had trouble trying to figure out the installation process. The automatic installation would always stop on step 4 and I could not continue on as it said I needed to change the CHMOD settings in my global.inc.php file. I tried and only got error messages from the server stating that I could not change this permission. I then went in and did a manual install through cubecart.com/build. This is what came up as my global.inc.php file, I am not sure whether or not I entered the correct information.

<?php

$glob['dbdatabase'] = 'openstore';

$glob['dbhost'] = 'mysql101.secureserver.net';

$glob['dbpassword'] = '******';

$glob['dbprefix'] = '';

$glob['dbusername'] = 'openstore';

$glob['installed'] = '1';

$glob['rootDir'] = 'http://www.northwashoutfitters.com/openstore';

$glob['rootRel'] = '/openstore/';

$glob['storeURL'] = 'http:www.northwashoutfitters.com/openstore/';

?>

I then took the other section of information that was created and copied it and pasted it into the SQL section of my database northwashstore. This created 28 tables in this database. A blank page is all that comes up now with no access to my Admin. This is progress from when I first started, but I can't seem to get any further. After spending hours reading forums again and trying to find something to get me past this, can anyone offer any suggestions? Thank you.

JH

[roban]

Your rootDir is wrong. It should be something like: /home/northwashoutfitters/public_html

rootRel is probably just '/'

and I assume your storeURL is correct except leave out the last /

As far as your rootDir is concerned I cannot say what that is without seeing your directory structure.

[Guest jhillhouse]

Your rootDir is wrong. It should be something like: /home/northwashoutfitters/public_html

rootRel is probably just '/'

and I assume your storeURL is correct except leave out the last /

As far as your rootDir is concerned I cannot say what that is without seeing your directory structure.

Roban;

Whoever you are, you are a life saver. Working on this for two weeks (with breaks) has been enough to drive me insane.

This is what I changed it to for others reference:

$glob['rootDir'] = '/home/northwashoutfitters/public_html/openstore';

I left the rootrel still /openstore/ I tried it both ways.

I am now in a place that has this information after entering my login and password in /admin.

Welcome to the CubeCartâ„¢ Administration Control Panel

Store Overview:

CubeCart Version: 3.0.8

PHP Version: 4.3.11 Number of Products: 1

MySQL Version: 4.0.24-max-log Number of Customers: 0

Image upload folder size: 0 Bytes Number of Orders: 0

Server Software: Microsoft-IIS/6.0

Client Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; (R1 1.5); .NET CLR 1.1.4322)

Quick Search:

Order Number:

Customer:

The /openstore is still blank, I am assuming because I don't have anything set up yet? Or should I have something showing up like a default store page? I am not seeing anyplace to start entering information here. The only options I have is Logout, Change Password, Search Order # and Customer, and submit registration Key. Am I getting somewhere, or do I still need to fix something to get the store working?

Thanks.

[Guest Brivtech]

Your rootDir is wrong. It should be something like: /home/northwashoutfitters/public_html

rootRel is probably just '/'

and I assume your storeURL is correct except leave out the last /

As far as your rootDir is concerned I cannot say what that is without seeing your directory structure.

Roban;

Whoever you are, you are a life saver. Working on this for two weeks (with breaks) has been enough to drive me insane.

This is what I changed it to for others reference:

$glob['rootDir'] = '/home/northwashoutfitters/public_html/openstore';

I left the rootrel still /openstore/ I tried it both ways.

I am now in a place that has this information after entering my login and password in /admin.

Welcome to the CubeCartâ„¢ Administration Control Panel

Store Overview:

CubeCart Version: 3.0.8

PHP Version: 4.3.11 Number of Products: 1

MySQL Version: 4.0.24-max-log Number of Customers: 0

Image upload folder size: 0 Bytes Number of Orders: 0

Server Software: Microsoft-IIS/6.0

Client Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; (R1 1.5); .NET CLR 1.1.4322)

Quick Search:

Order Number:

Customer:

The /openstore is still blank, I am assuming because I don't have anything set up yet? Or should I have something showing up like a default store page? I am not seeing anyplace to start entering information here. The only options I have is Logout, Change Password, Search Order # and Customer, and submit registration Key. Am I getting somewhere, or do I still need to fix something to get the store working?

Thanks.

This topic helped me - Written by one of my colleagues. Although it is specific to sub-domains, the configuration details may help get you where you have to go.

I'll have a look at this in more detail tomorrow, and let you know the specific settings I used on a test store not using subdomains.

[roban]

Going to http:www.northwashoutfitters.com this is an html page with a link to 'store' so is your url to your cart http:www.northwashoutfitters.com/store?

If so then your global.inc information should be:

$glob['rootDir'] = '/home/northwashoutfitters/public_html/openstore/store

and

$glob['storeURL'] = 'http:www.northwashoutfitters.com/openstore/store';

[Guest jhillhouse]

Going to http:www.northwashoutfitters.com this is an html page with a link to 'store' so is your url to your cart http:www.northwashoutfitters.com/store?

If so then your global.inc information should be:

$glob['rootDir'] = '/home/northwashoutfitters/public_html/openstore/store

and

$glob['storeURL'] = 'http:www.northwashoutfitters.com/openstore/store';

The link I have set up for the store on the website right now is just an html page called store.htm as you can see. I have created the subfolder called openstore where I uploaded the cubecart files to. Right now to get to the cubecart store I am typing in www.northwashoutfitters.com/openstore . I was going to drop the html page and direct the link to the openstore folder once cubecart is running and I have the products entered.

[roban]

Going to http:www.northwashoutfitters.com this is an html page with a link to 'store' so is your url to your cart http:www.northwashoutfitters.com/store?

If so then your global.inc information should be:

$glob['rootDir'] = '/home/northwashoutfitters/public_html/openstore/store

and

$glob['storeURL'] = 'http:www.northwashoutfitters.com/openstore/store';

The link I have set up for the store on the website right now is just an html page called store.htm as you can see. I have created the subfolder called openstore where I uploaded the cubecart files to. Right now to get to the cubecart store I am typing in www.northwashoutfitters.com/openstore . I was going to drop the html page and direct the link to the openstore folder once cubecart is running and I have the products entered.

To get your paths correct, try this CC Config Tool

CubeCart_Config_Tool_1.0.zip

[Guest jhillhouse]

Going to http:www.northwashoutfitters.com this is an html page with a link to 'store' so is your url to your cart http:www.northwashoutfitters.com/store?

If so then your global.inc information should be:

$glob['rootDir'] = '/home/northwashoutfitters/public_html/openstore/store

and

$glob['storeURL'] = 'http:www.northwashoutfitters.com/openstore/store';

The link I have set up for the store on the website right now is just an html page called store.htm as you can see. I have created the subfolder called openstore where I uploaded the cubecart files to. Right now to get to the cubecart store I am typing in www.northwashoutfitters.com/openstore . I was going to drop the html page and direct the link to the openstore folder once cubecart is running and I have the products entered.

To get your paths correct, try this CC Config Tool

I have ran this config tool. I dropped it into the /openstore folder and ran it. The only path's it showed on there were ones for SSL which I am not using. Still just get a blank page. When I go into the admin www.northwashoutfitters.com/openstore/admin.php it brings up a log in box and on the top it says "No Administration Session Found." is this normal? Logging into this I still only have options to change password, logout, check for updates, search for a customer or order, and enter a registration key. I appreciate the help that I have recieved so far thanks.

JH

[roban]

Try logging in at www.northwashoutfitters.com/openstore/admin and not www.northwashoutfitters.com/openstore/admin.php

[Guest jhillhouse]

Try logging in at www.northwashoutfitters.com/openstore/admin and not www.northwashoutfitters.com/openstore/admin.php

Same thing happens. I have been messing around with the site. I can go in and type out the site address and the store folder then admin and continue to type into a folder and open different objects. i.e www.northwashoutfitters.com/openstore/admin/settings and open the settings page to change things. I can do this with the products, taxes, currency etc. and access these.