Guest dorianrave Posted April 24, 2006 Share Posted April 24, 2006 I am having a problem when I go through my payment process. when I go to http://www.mydomain.com/store/cart.php?act=step3... it is telling my that the server/file cannot be located. does anyone know what could be the problem? I checked my server and can't figure it out. Quote Link to comment Share on other sites More sharing options...
jerseyjoe Posted April 24, 2006 Share Posted April 24, 2006 I am having a problem when I go through my payment process. when I go to http://www.mydomain.com/store/cart.php?act=step3... it is telling my that the server/file cannot be located. does anyone know what could be the problem? I checked my server and can't figure it out.see my tutorial on this subject, It is based on cPanel so if you are using a different Control Panel, you may have to do so interpreting. http://buildinghosting.com/CC_Step3_cure.htm Post another message in this thread if that doesn't work. Good luck Quote Link to comment Share on other sites More sharing options...
Guest dorianrave Posted April 24, 2006 Share Posted April 24, 2006 Okay I tried your method. What I cant figure out to do is the last step where it tells you to go back to cubecart and fill out the information. What information are they talking about? Oh thanks for the reply. Quote Link to comment Share on other sites More sharing options...
jerseyjoe Posted April 24, 2006 Share Posted April 24, 2006 Okay I tried your method. What I cant figure out to do is the last step where it tells you to go back to cubecart and fill out the information. What information are they talking about? Oh thanks for the reply.Can you be more specific? Those are unfamilar generalities. What program are you in CC? cPAnel? I can't see what you are see unless you tell me. What screen are you on? Exactly (word for word) what does it say? Quote Link to comment Share on other sites More sharing options...
Guest dorianrave Posted April 25, 2006 Share Posted April 25, 2006 Okay, I am trying to figure out why why my basket (cashing out) process will not go past step 2 (view basket screen). In the actual website my customers get as far as viewing their shopping cart but when they hit continue they get an error telling them the file/server could not be located. The actual error is occuring when I reach the http://www.mydomain.com/store/cart.php?act=step3, which would be the third step in the checking out process. The error looks like a server error saying that the file/server could not be found. Quote Link to comment Share on other sites More sharing options...
jerseyjoe Posted April 25, 2006 Share Posted April 25, 2006 Okay, I am trying to figure out why why my basket (cashing out) process will not go past step 2 (view basket screen). In the actual website my customers get as far as viewing their shopping cart but when they hit continue they get an error telling them the file/server could not be located. The actual error is occuring when I reach the http://www.mydomain.com/store/cart.php?act=step3, which would be the third step in the checking out process. The error looks like a server error saying that the file/server could not be found.Thank you for those details. They may help someone else diagnose your problem. I mis-understood the problem, thinking it was the classic problem encountered at Setp 3 in the installation. KLet's see if someone more familar with your issue can step up. Quote Link to comment Share on other sites More sharing options...
Guest Posted July 29, 2006 Share Posted July 29, 2006 I am getting the exact same error. You can view basket on check out but it time outs on step 2. http://www.xxxxxx.com/cubecart/cart.php?act=step2 Then the next thing you get is this in the address window http://www.xxxxx.com/cubecart/cart.php?act=step4 and the browser window shows the following: XML error: no element found at line 1 Quote Link to comment Share on other sites More sharing options...
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