Images/Thumb Directory Problem

[Guest CaseyC]

I sent a problem report to my Webhosting Co. (Lunarpages) and received the following answer. Don't know if this is an isolated case, or if other companies do this also:

Are you still seeing this? I accessed your account via FTP and saw the thumbs

folder inside the images folder of the store subdomain folder. There is also

one in the cubecart folder.

I also noticied that the file permissions on the thumb folders is set to 777.

At Lunarpages, our servers are setup to use suPHP to parse php pages as CGI

instead of an Apache module. You ill need to change them to either 755 (for

folders) or 644 (for files) in Cpanel's File Manager (or using your local FTP

client).

Regarding the number of files viewable. Our servers have a 2,000 file limit

when viewing through ftp://ftp. You will have

to break your site down to have less than 2,000 files per directory.

The purpose is to prevent extensive load on the servers. When there are more

than 2000 files in a directory, and someone logs into FTP and begins to scan

through the directories, and those directories have 10000 files for example,

this folder will be large, and take time to show all files.

The load that is caused as a result of the scan, and the dump of the

information the FTP client is asking for can be very high in some cases, and

in rare cases it lock up FTP access, or cause the server to stall and require

a reboot. We do not wish to allow this to occur, and thus limit FTP file

output/listing to 2000 files.

If you simply need to verify the content is there, open the cpanel> file

manager option and you will see them like you did earlier.

Really, the best option is to compact folders, and reorganize into sub

categories, of smaller numbers if at all possible.

[Guest]

Sounds like you are are going to have to find a different host as their restrictions just won't work with cubecart - especially if you have more than 2000 items as it sounds like you do.

There was a conversation about webhosts somewhere on the forums - you might do a search. Also the ones that advertise here on the forums are usually cubecart saavy.

[roban]

Bluehost