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What is CubeCart?
Whether you are a retailer looking for an online store or a webmaster seeking an ecommerce solution for a client… CubeCart is a powerful free ecommerce solution enabling thousands of merchants globally to sell digital or physical products online.
We have retired our very old helpdesk system and migrated to ZenDesk in order to server our customers better.
The main benefits are that our chat and helpdesk are better integrated and email content is parsed more reliably. We also have tools to be able to benchmark how quickly we are able to resolve issues and now also provide a satisfaction survey for every ticket.
Existing customers can find us on live chat or simply email [email protected] If your email address is recognised our helpdesk will securely pull up all your customer data, subscription data and ticket history. If possible and in order for us to serve you quickly please email us using the email address held against your subscription.
Please do contact us if you experience any problems or if you have any suggestions as to how we may serve you better.
Many thanks to all our customers for your business.
Permalink | 28th November 2019 15:54
We are pleased to announce the release of 6.2.8. This is a maintenance release resolving 2 GitHub issues.
- Fix to file manager widget for missing folders (Issue #2417)
- Improvements to Request class (Issue #2418)
You can install CubeCart 6.2.8 instantly at https://hosted.cubecart.com.
Permalink | 6th November 2019 16:30
We are pleased to announce the release of 6.2.7. This is a maintenance release resolving 24 GitHub issues but it also have a few minor new features.
- WebP image format support (Issue #2381)
- Setting to disable Gravatar (Issue #2400)
- Setting to enable phone number on contact us form (Issue #2413) *
- Setting for default shipping cost. Free, cheapest at cost or most expensive. (Issue #2410)
You can install CubeCart 6.2.7 instantly at https://hosted.cubecart.com.
* Unless your store uses the default "Foundation" skin then manual code customisations will be needed to add this feature on the front end. We can add this for merchants on our Technical Support & Management service.
Permalink | 4th November 2019 14:06
We are pleased to announce the release of 6.2.6. This is a maintenance release resolving 54 GitHub issues.
Please clear your temporary internet files or hard refresh the page if the rich text editor fails to load within the admin control panel.
You can install CubeCart 6.2.6 instantly at https://hosted.cubecart.com.
Permalink | 29th August 2019 14:03
The UK Financial Conduct Authority has now delayed the implementation of Strong Customer Authentication for 18 months. Official report at https://www.fca.org.uk/news/press-releases/fca-agrees-plan-phased-implementation-strong-customer-authentication